Managed Services

Support options for our clients: specialized technical support and help desk, network monitoring center (NOC), Managed security (SOC); good practices methodology and high-level IT staff.


Managed services

It is a 7X24 Operations Center with certified engineers that monitor different platforms of both networks and security platforms of our customers offering two services:

Network Monitoring – Network Operation Center (NOC). It is a proactive service through which our clients’ network facilities are monitored (servers, switches, firewalls, wireless equipment (APs), databases and applications).

Managed Security – Security Operation Center (SOC). It is a specialized cybersecurity service that monitors all the systems, devices, traffic and applications of your IT infrastructure.

Managed Networks – LAN/WAN. For clients that need to establish communication between their different locations (LAN / WAN). Smart grids with artificial intelligence, IoT (Internet of things) and dashboards. Services through monthly payments.

Multiplatform Technical Support + Help Desk

We offer support for hardware and software, through a range of flexible and innovative, preventive and corrective maintenance services. Support to solutions from manufacturers such as Cisco, HP, SUN, IBM, DELL, to platforms such as AIX, HPUX, SOLARIS, MICROSOFT, ORACLE, VMware and more. All our service under the best management practices, ITIL, ISO 27001.